Subject: Welcome to the City of Portland!
From: BTS HelpDesk <[email-masked]>
To: "Chapman, Alicia" <[email-masked]>, "Moaning, DeAngelo" <[email-masked]>, "Lumley, Paul" <[email-masked]>
Date: Wed, 16 Aug 2023 14:45:05 -0700

Welcome to the City of Portland!  As part of your onboarding process, please make sure to enroll yourself in our Password Self-Service tool: http://passwordhelp.

Enrolling yourself will allow you to reset your own password as well as unlock your own account.  For more information regarding the tool please visit the product webpage: https://www.portlandoregon.gov/bts/71769.  If you need assistance with this, please call the BTS Service Desk at 503-823-5199.

You have been given a free subscription to QuickHelp.  QuickHelp is a learning tool from Brainstorm with short training videos of Microsoft products.  Here is a link: https://app.quickhelp.com/PortlandOregon/.

Within 5 business days, you will be prompted to enroll in MFA (Multi-Factor Authentication).  You can find information about MFA here: https://www.portlandoregon.gov/bts/81805

Visit the BTS Technology Help Portal<https://help.portlandoregon.gov/> to search for solutions, submit tickets, view BTS Service Alerts, and access resources like QuickHelp<https://app.quickhelp.com/PortlandOregon> training!

          BTS Service Desk

[X]
City of Portland, OMF Bureau of Technology Services
d: (503) 823-5199
1120 SW FifthJAvenue
Portland,JOregonJ97204

Note:  This mailbox is not monitored.  If you require assistance, please contact the BTS Service Desk using the Technology Help Portal<https://help.portlandoregon.gov/> or by calling 503-823-5199.