Phone Rap

Hi, is ________available? This is ______ from Southeast Uplift. Hi _____ this is ______, we spoke on _______ about the business survey. I just wanted to call and see if you had any questions about the survey, unless you have mailed it in already?

(answer questions the best you can, find me if it is a stumper)

(if they have not sent it in, offer to pick it up, if it would be easier for them)

(find out what they want to do) thank you for your help, bye.

Worse case scenario-VERY MEAN PERSON.

 If you encounter a very mean person, apologize for bothering them, inconveniencing them, whatever it takes, and politely say good bye. Do not argue, and if hanging up on them will infuriate them more, hand the phone over to me.